Privacy Policy
Last updated: 25 May 2018.
KrystalDirect is committed to protecting and respecting your privacy. We are the data controller and we will process your personal data in accordance with the General Data Protection Regulation (GDPR) which relate to the processing of personal data. The following will detail how your personal data is kept and used. When You Visit Our Website We may collect and process personal data about you in the following circumstances. When you give us information directly by completing forms on our website. This can include your name, address, email and telephone number, which is provided at the time of registering on our website, request our goods or services, subscribe to our mailing list or when you ask us information about our goods or services or report a problem with our website. We retain details of your visits to our website including, but not limited to, traffic data, location data and other data when you communicate with us. This may be required for our own billing purposes or otherwise on what content you access on our website. We may collect the following data:
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We may use website links Our website may contain links to and from third party websites. If you visit any of these third party websites, their terms, privacy and cookie policies may differ, you should read their terms, privacy and cookie policies before going further into their website. We do not accept any responsibility or liability for these third party websites. How Our Customers Data Is Used When you order goods we collect your name, address, phone number and email address. We will use this information to process your order and complete our contract with you. In order to complete our contract with you we need to share personal data with third parties such as payment providers, postal and courier organisations to deliver goods and services as per your order. Few days after your order has been shipped, we may email you to write a review on the product purchased and may also contact you to give feedback on our service. If you respond to such requests, your reviews/feedback may be posted to our website publicly. We will retain your information to complete your order and for legal compliance for a period of 7 years. How Our Suppliers Data Is Used When you as supplier approach us or when we approach you, we collect your company name, employee names, telephone numbers and email addresses in order to communicate with you about your goods or services. If we decide to purchase from you and you agree to supply us, we collect your company’s bank details such as bank account numbers, sort code, IBAN details in order to pay you. To complete our contract with our supplier we need to share personal data with third parties such as banks and payment providers in order to pay you. We will retain your information to complete the purchase and for legal compliance for a period of 7 years. About Our Marketing Activities When you place an order on our website we ask you if you wish to subscribe to our mailing lists or newsletters, enter into any of our competitions. If you agree to opt-in to our mailing lists, newsletters or competitions we may use your personal data to provide you with details about our goods, services, business updates and events, which we think may be of interest to you. You will always have the right to opt-out of receiving the information above at any time. To opt-out of receiving such information you can:
Protecting Our Website We may use anonymised personal data to monitor visitor behaviour to protect our website form attack and fraud. This may include hiring an external company to monitor our website and traffic. If we suspect fraud or malicious behaviour on our website we may record this information and may pass it law enforcement. Where Your Data May Be Held We may transfer your personal data to United States and other jurisdictions outside the European Economic Area. If your data is held outside the UK or other jurisdictions, we will use carefully selected organisations who will equally respect your privacy. Why We Hold Your Data And Why We Process It Only if law allows us, we will use your personal data to complete our obligations to you, comply with law or regulators and to protect you. We may also use your data for our legitimate interests and to abide by the law. How Your Personal Data Is Protected
Your Rights
Changes To Our Privacy Policy We reserve the right to update this privacy policy at any time, and any changes we make to our privacy policy will be posted on this page. Your Consent By using our website, you consent to our privacy policy. |